Yes, in fact, if you find a lower price on any of the travel benefits, products or packages you book with us, we will not only match the price, but, we'll give you an additional 10% of the difference. Having said that, in this day and age, the Internet allows prices to sometimes be changed on a second by second basis. As a result, it is sometimes difficult to ensure that any website displays the lowest price 100% of the time. While we do our best to ensure that this is the case, occasionally you may find a lower price on another site. In such cases, we stand behind our low price guarantee, 100% of the time. Simply contact us at 888-572-5784 and let your friendly Concierge Travel Specialists know what happened. They will be more than happy to honor the lower price, and refund you an additional 10% of the difference on top. After more than 30 years in business, reputation is everything.
We guarantee our pricing against any other published pricing, available to the general public, for the same exact travel. At a minimum, this means, the same arrival and departure dates, the same property, the same room, the same size unit, the same cruise line, the same cabin, the same itinerary and the same departure and arrival dates. Notwithstanding the foregoing, we cannot match consolidator fares, fares that have been acquired through auction or bid, fares that are non-refundable due to supplier policies, such as hotel bookings where a special rate was received in exchange for the booking being non-refundable, cruise fares that are paid in full and fall within the final penalty period (normally 90 days from sailing), and are therefore non-cancellable by the cruise lines, or Internet fares for which we cannot verify the price and exact itinerary. We also are not able to match pricing for either domestic or international flights. Pricing comparisons are only made against publicly available prices on non-member sites. To qualify for a refund through our Price Match Guarantee you must have an existing booking with us that meets the aforementioned criteria for compensation.
A screenshot of the competing offer, along with a complete URL to the offer must be emailed to hello@intltravelsolutions.com, within 48 hours of your booking with us being completed. We will verify the offer is valid within one business day of receipt. If the offer you submitted is verified, we will issue you a refund for 110% of the difference in the form of a check.